SonicWALL®-Graduate Trainee Support Engineer - Bangalore
Guided by its vision of Dynamic Security for the Global Network, SonicWALL®develops advanced intelligent
network security and data protection
solutions that adapt as organizations evolve and as threats evolve. Trusted by small and large enterprises
worldwide, SonicWALL solutions are designed to detect and control applications and protect networks from
intrusions and malware attacks through award-winning hardware, software and virtual appliance-based
solutions.
JOB DETAILS:
SonicWALL Infosecurity Pvt Ltd (wholly owned by SonicWALL Inc., USA) is hiringGraduate Trainee Support
Engineers for their global technical assistance centre (TAC) in Bangalore.
Responsibilities:
*. Responsible for providingtechnical support across SonicWALL productlines via Phone/Chat & Emails in
*. 24x7x365 days environment
*. Assist customers with deployment of SonicWALL networksecurity products like Firewall/IPS and VPN
*. solutions
*. Provide technical solutions and workarounds for end users on the Level1 Calls onrespective productline
Requirements:
*. Willing to work in 24x7 environment in night shifts.
*. Good understanding of LAN/WANtopologies and technologies
*. In-depth knowledge of OSI Model, TCP/IP, IPsubnetting, Network Security basics, Routing, Switching
*. and basics of IPV6
Experience & Education:
*. Bachelor's degree in ComputerScience/Information Sciences/Electronic& Communications Engineering
*. is preferred
SonicWALL is looking for talented individuals who want to work in cutting edgetechnology with a dynamic,
fast growing company. If you have what it takes to thrive in this fast paced environment and you meet the
minimum requirements for this position, please contact us. We’d love to hear from you!
Visit our website at www.sonicwall.com for further information regarding our company and its products.
*. Apply for this job online
https://careers-sonicwall.icims.com/jobs/1084/login
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